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Privacy Policy

Section 1: Information Collection and Usage

When you purchase from our store, we collect personal information such as your name, address, and email to process your order.

Additionally, when you browse our website, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system preferences.

With your consent, we may also send you updates about our store, new products, and promotions through email.

 

Section 2: Consent

How do we obtain your consent?


When you provide personal information to complete a transaction, place an order, arrange a delivery, or return a purchase, you consent to our collecting and using this information for that specific purpose.

For secondary purposes like marketing, we will ask for your explicit consent or provide an option to decline.

How can you withdraw consent?


If you opt-in but later change your mind, you can withdraw your consent at any time by contacting us at support@kalushi.co.za.

 

Section 3: Disclosure

 

We may disclose your personal information if required by law or if you violate our Terms of Service.

 

Section 4: Payments

 

If you use our direct payment gateway, your credit card information is encrypted and stored securely following the Payment Card Industry Data Security Standard (PCI-DSS). Your data is retained only for as long as necessary to complete the transaction, after which it is securely deleted.

PCI-DSS ensures the secure handling of credit card information by our store and its service providers.

Section 5: Third-Party Services

 

Certain third-party providers, such as payment gateways, have their own privacy policies. We recommend reviewing their policies to understand how your information will be managed.

If you proceed with a transaction involving a third-party provider, your data may be subject to the laws of the jurisdiction where that provider operates. Once you leave our website or interact with a third-party site, this Privacy Policy no longer applies.

Links:
Clicking on external links may redirect you to other sites. We encourage you to review their privacy policies, as we are not responsible for their practices.

Section 6: Security

 

We take appropriate precautions to protect your personal information from unauthorized access, misuse, or loss. Credit card information is encrypted using Secure Socket Layer (SSL) technology and AES-256 encryption.

While no transmission method is 100% secure, we follow PCI-DSS requirements and industry standards to safeguard your data.

 

Section 7: Cookies

 

Our website uses cookies to enhance your browsing experience. For details on how cookies work and their purpose, please review our Cookies Policy.

 

Section 8: Age of Consent

 

By using this site, you confirm that you are at least the age of majority in your country or province of residence, or that you are of legal age and have provided consent for your minor dependents to use the site.

 

Section 9: Policy Updates

 

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you on this page.

In the event of a merger or acquisition, your information may be transferred to the new owners to continue providing our services.

Contact Us

If you would like to access, update, or delete your personal information, file a complaint, or request more details, please contact us at:


Email: support@kalushi.co.za

 

We are committed to addressing your inquiries promptly and effectively.

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